1. Information we collect
- Account information (if/when you create an account): email, display name.
- Usage data: basic interaction events, technical errors, device/browser details.
- Message content: only when needed to provide translation (depending on configuration), and only to the extent necessary.
2. How we use information
- Provide and operate automatic translation features.
- Improve product quality and reliability.
- Support customers and handle requests.
3. Third-party processors
To deliver automatic translation, we may use infrastructure providers (e.g. hosting, content delivery) and/or AI providers to process translation requests. These providers may only process data on our instructions and for service delivery purposes.
4. Retention
We follow a minimal-retention approach. Data is kept only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. You can request deletion of account-related data by contacting us.
5. Security
We use reasonable safeguards to protect information, including encryption in transit (HTTPS) and access controls. However, no system can be 100% secure.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your information. Contact us to exercise these rights.
7. Contact
Support email: info@deha-global.com